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Acceso Certificados Jornada LOCC
WEBINAR
leading certification in operation for contact channels
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Customer Experience en canales digitales
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Leader in Operation Certification for contact channels
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How to effectively manage digital channels in sales, services and collections
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Best practices in quality monitoring and indicators in digital channels
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Dashboard in Power BI for BPO
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How to calculate the return on investment of the contact center channel
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Contact channels in the era of COVID-19
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Management and measurement of human resources for multiple channels
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Digital transformation towards more human relationships
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5 Tips in communication to improve our indicators
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8 keys in sizing
multichannel in the contact center
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