Know how algorithms are built to determine successful profiles of your collaborators.
Know the development and application of the best practices in the sector to your operation
Obtain specific tools for human resources management.
Develop tools to reduce turnover
9 HOURS OF TRAINING
What is an algorithm in Personnel Selection for Bpo operations
Which are the Differential variables
What the Algorithm looks like
Different views of how the Algorithm is displayed
Platforms to use
The differential profile for Supervisors and Advisors of the Sales, Service and Collections campaigns is delivered
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Take with you all the information from the Seminar on how to build differential profiles in times of pandemic
Synchronous Virtual Training
At TELEACCION we have adapted our training processes to the online training methodology, seeking to guarantee the high standard of pedagogical and technical training programs.
We reduced the duration of training sessions.
We guarantee interactivity with the participants and pedagogical tools.
We integrate virtual conference platforms, which allow to improve the relationship with the participants, use of whiteboards, separation of groups that also generate control metrics.