SEMINAR
How to effectively manage digital channels
objective
Obtain the necessary knowledge to manage digital Channels taking into account theories of queues, profiles of people, etc.
Obtain the necessary knowledge to manage digital Channels taking into account theories of queues, profiles of people, etc.
BENEFICIOS
Obtain the necessary knowledge to manage digital Channels taking into account theories of queues, profiles of people, etc.
Obtain the necessary knowledge to manage digital Channels taking into account theories of queues, profiles of people, etc.
Obtain the necessary knowledge to manage digital Channels taking into account theories of queues, profiles of people, etc.
9 HOURS OF TRAINING
Content
Know the context to define the technology strategy in the digital strategy
Own, hybrid or cloud infrastructure
Market tools in different
care channels
Best practices for successful implementation
Success stories in different sectors
