Successful sale to customer
Obtain the necessary knowledge to successfully design and implement a sales campaign in the contact center with significant increases.
Know the fundamental principles that increase productivity in sales operations.
Possess the information to implement improvements in sales operations.
16 HOURS OF TRAINING
Global Trends in Sales Channels
Standardization of processes
Sales Channel Management Model
Planning in the assembly of telephone sales campaigns in 8 stages
Identify a target group
Define campaign goals
Clearly determine your campaign processes
Develop a pilot test
Allocate the necessary resources
Training and coaching
Actions on the results
8 Skills to develop in RVTs
Meets Dialing Standards - Outbound
Answer before the established time - Inbound
Use professional protocols
Makes adequate survey of needs
Makes an adequate presentation of benefits
Respond in accordance with those established in the MO
Advances the closing process
Fulfill what was promised
Achieve individual management goals
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Take with you all the information of the Seminar Manage sales channels
Synchronous Virtual Training
At TELEACCION we have adapted our training processes to the online training methodology, seeking to guarantee the high standard of pedagogical and technical training programs.
We reduced the duration of training sessions.
We guarantee interactivity with the participants and pedagogical tools.
We integrate virtual conference platforms, which allow to improve the relationship with the participants, use of whiteboards, separation of groups that also generate control metrics.