Successful sale to customer

administración y desarrollo de canales d

How to manage sales channels

SEMINAR

Synchronous Virtual Format

objective

Obtain the necessary knowledge to successfully design and implement a sales campaign in the contact center with significant increases.

Profits

  • Know the fundamental principles that increase productivity in sales operations.

  • Possess the information to implement improvements in sales operations.

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16 HOURS OF TRAINING

Content

  • Global Trends in Sales Channels

    • Standardization of processes

    • Consolidate operations

  • Sales Channel Management Model

  • Planning in the assembly of telephone sales campaigns in 8 stages

  • Identify a target group

    • Define campaign goals

    • Clearly determine your campaign processes

    • Develop a pilot test     

  • Database extraction

  • Allocate the necessary resources

  • Training and coaching

  • Actions on the results

  • 8 Skills to develop in RVTs

    • Meets Dialing Standards - Outbound

    • Answer before the established time - Inbound

    • Use professional protocols

    • Makes adequate survey of needs

    • Makes an adequate presentation of benefits

    • Respond in accordance with those established in the MO

    • Advances the closing process

    • Fulfill what was promised

    • Achieve individual management goals

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DOWNLOAD THE BROCHURE

Take with you all the information of the Seminar Manage sales channels

Download

Synchronous Virtual Training

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Methodology

At TELEACCION we have adapted our training processes to the online training methodology, seeking to guarantee the high standard of pedagogical and technical training programs.  

For this:

  1. We reduced the duration of training sessions.

  2. We guarantee interactivity with the participants and pedagogical tools.

  3. We integrate virtual conference platforms, which allow to improve the relationship with the participants, use of whiteboards, separation of groups that also generate control metrics.

Strengths

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CONTACT US

Tel Col:  (+57)  310 801 2629

      (+57) 1 349 8840

Tel Per: (+51) 989 176 902

Calle 67 # 8 - 12 office 602, Bogotá Colombia  

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